Comments on: It is Time to Integrate CRM Tools with Social Media http://jordansalvit.com/management-2/2009/it-is-time-to-integrate-crm-tools-with-social-media/ discussions focused around management practices and research and innovation Sun, 06 May 2012 20:19:21 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: scorpfromhell (A. Prem Kumar) http://jordansalvit.com/management-2/2009/it-is-time-to-integrate-crm-tools-with-social-media/comment-page-1/#comment-10 scorpfromhell (A. Prem Kumar) Tue, 20 Jan 2009 07:32:29 +0000 http://jordansalvit.com/?p=29#comment-10 RT <a rel="nofollow" href="http://twitter.com/jordansalvit">@jordansalvit</a>: Just posted about the need for CRM tools to integrate with Social Media http://bit.ly/4lGJH6 #scrm RT @jordansalvit: Just posted about the need for CRM tools to integrate with Social Media http://bit.ly/4lGJH6 #scrm

]]> By: scorpfromhell http://jordansalvit.com/management-2/2009/it-is-time-to-integrate-crm-tools-with-social-media/comment-page-1/#comment-9 scorpfromhell Tue, 20 Jan 2009 02:44:53 +0000 http://jordansalvit.com/?p=29#comment-9 Good post Jordan :) And yes, you are right, this is indeed a good starting point for a running conversation. Better than socialmention.com are services from Radian 6 & SM2 from Techrigy, what I have labelled under Social Media Metrics - http://scorpfromhell.blogspot.com/2008/10/mind-map-for-social-media-metrics.html As for the other forms of integrations, I have put up a first cut mind map that you can help me in improving :) http://scorpfromhell.blogspot.com/2008/12/social-crm-for-techie.html At the data level, its more like ETL b/w Social & CRM data - http://scorpfromhell.blogspot.com/2009/01/social-crm-etl-of-social-crm-data.html Finally, the mapping b/w current social media & CRM functions - http://scorpfromhell.blogspot.com/2008/12/social-crm-brief-introduction.html Good post Jordan :) And yes, you are right, this is indeed a good starting point for a running conversation. Better than socialmention.com are services from Radian 6 & SM2 from Techrigy, what I have labelled under Social Media Metrics – http://scorpfromhell.blogspot.com/2008/10/mind-map-for-social-media-metrics.html

As for the other forms of integrations, I have put up a first cut mind map that you can help me in improving :) http://scorpfromhell.blogspot.com/2008/12/social-crm-for-techie.html

At the data level, its more like ETL b/w Social & CRM data – http://scorpfromhell.blogspot.com/2009/01/social-crm-etl-of-social-crm-data.html

Finally, the mapping b/w current social media & CRM functions – http://scorpfromhell.blogspot.com/2008/12/social-crm-brief-introduction.html

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