I have been thinking a lot about what makes a good leader and I realize that all good leaders have two important qualities: strength/confidence and great communication skills. Let’s be clear, I do not think that dictators are good leaders, even though they usually possess both of those qualities. Inherent in a leader’s strength is
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As I mentioned in my first post, Starting Over, I am trying to stay focused on topics that are applicable to small businesses. Last week I posted about the pyramid structure and internal operations of large and small businesses, today I am focusing on external relationships and operations. Specifically, customer relationship management tools and the
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My experiences over the last few days, working with 3 drastically different companies has made me realize that smaller and flatter companies with an eye on innovation are better equipped to survive this recession than larger pyramid structured ones. Companies with many layers of middle management are at a disadvantage in this climate, because
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